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fix:修复投诉与建议图片多文件上传bug

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This commit is contained in:
ISFP_T
2025-12-01 16:45:06 +08:00
parent 65a168daed
commit 8dd95a325b
7 changed files with 221 additions and 142 deletions
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pages/feedback/detail.vue
+118 -47
View File
@@ -12,11 +12,22 @@
</view>
</view>
<!-- 标题 -->
<view class="title-section">
<text class="title-text">{{ detail.title || '-' }}</text>
</view>
<!-- 问题描述 -->
<view class="content-section">
<view class="content-text">{{ detail.content || '-' }}</view>
</view>
<!-- 联系电话 -->
<view class="contact-section" v-if="detail.phone">
<text class="contact-label">{{ $t('feedback.contactPhone') }}</text>
<text class="contact-value">{{ detail.phone }}</text>
</view>
<!-- 上传图片 -->
<view class="image-section" v-if="getImageList(detail).length > 0">
<view class="image-list">
@@ -39,14 +50,14 @@
<view class="divider-line"></view>
</view>
<view class="reply-list">
<view class="reply-item" v-for="(reply, index) in allReplies" :key="index"
<view class="reply-item" v-for="(reply, index) in allReplies" :key="reply.id || index"
:class="{ 'reply-platform': reply.isPlatform, 'reply-user': !reply.isPlatform }">
<view class="reply-avatar" :class="{ 'avatar-platform': reply.isPlatform, 'avatar-user': !reply.isPlatform }">
<text class="avatar-text">{{ reply.isPlatform ? '平台' : '我' }}</text>
</view>
<view class="reply-content-wrapper">
<view class="reply-name-time">
<text class="reply-name">{{ reply.isPlatform ? $t('feedback.platform') : $t('feedback.me') }}</text>
<text class="reply-name">{{ reply.senderName || (reply.isPlatform ? $t('feedback.platform') : $t('feedback.me')) }}</text>
<text class="reply-time">{{ formatTime(reply.createTime) }}</text>
</view>
<view class="reply-content">{{ reply.content || '-' }}</view>
@@ -56,7 +67,7 @@
</view>
<!-- 底部输入框 -->
<view class="bottom-input-bar" v-if="detail.status === 'processing'">
<view class="bottom-input-bar" v-if="canSendMessage">
<view class="input-wrapper">
<textarea class="reply-input" v-model="replyContent" :placeholder="$t('feedback.replyPlaceholder')"
maxlength="500" :auto-height="true"></textarea>
@@ -71,14 +82,16 @@
<script setup>
import {
ref,
onMounted
onMounted,
computed
} from 'vue';
import {
onLoad
} from '@dcloudio/uni-app';
import {
getFeedbackDetail,
submitFeedbackReply
getFeedbackMessages,
sendFeedbackMessage
} from '../../config/api/feedback.js';
import {
useI18n
@@ -97,12 +110,15 @@
// 初始化状态
const detail = ref({});
const replyList = ref([]);
const userReplyList = ref([]);
const allReplies = ref([]);
const replyContent = ref('');
const feedbackId = ref('');
const canSendMessage = computed(() => {
const status = detail.value?.status
return ['pending', 'in_progress'].includes(status)
})
// 页面加载
onLoad(async (options) => {
if (options.id) {
@@ -119,33 +135,49 @@
}
});
// 加载详情
const loadDetail = async () => {
try {
uni.showLoading({
title: $t('common.loading')
const normalizeMessages = (messages = []) => {
return (messages || [])
.map(message => ({
...message,
isPlatform: message.senderType === 'staff' || message.senderType === 'platform' || message.isPlatform === true
}))
.sort((a, b) => {
const timeA = new Date(a.createTime || 0).getTime();
const timeB = new Date(b.createTime || 0).getTime();
return timeA - timeB;
});
}
const loadMessages = async (initialMessages) => {
try {
if (Array.isArray(initialMessages)) {
allReplies.value = normalizeMessages(initialMessages);
return;
}
if (!feedbackId.value) return;
const res = await getFeedbackMessages(feedbackId.value);
if (res.code === 200) {
allReplies.value = normalizeMessages(res.data || []);
}
} catch (error) {
console.error('获取对话消息失败:', error);
}
}
// 加载详情
const loadDetail = async (options = {}) => {
const shouldShowLoading = options.showLoading !== false;
try {
if (shouldShowLoading) {
uni.showLoading({
title: $t('common.loading')
});
}
const res = await getFeedbackDetail(feedbackId.value);
if (res.code === 200 && res.data) {
detail.value = res.data;
// 分离平台回复和用户回复
const replies = res.data.replies || res.data.replyList || [];
replyList.value = replies.filter(reply => reply.replyType === 'platform' || reply.isPlatform);
userReplyList.value = replies.filter(reply => reply.replyType === 'user' || !reply.isPlatform);
// 合并所有回复并按时间排序
allReplies.value = replies
.map(reply => ({
...reply,
isPlatform: reply.replyType === 'platform' || reply.isPlatform === true
}))
.sort((a, b) => {
const timeA = new Date(a.createTime || 0).getTime();
const timeB = new Date(b.createTime || 0).getTime();
return timeA - timeB;
});
await loadMessages(res.data.messages);
} else {
uni.showToast({
title: res.msg || $t('feedback.getDetailFailed'),
@@ -165,7 +197,9 @@
uni.navigateBack();
}, 1500);
} finally {
uni.hideLoading();
if (shouldShowLoading) {
uni.hideLoading();
}
}
};
@@ -184,8 +218,7 @@
title: $t('common.submitting')
});
const res = await submitFeedbackReply({
feedbackId: feedbackId.value,
const res = await sendFeedbackMessage(feedbackId.value, {
content: replyContent.value.trim()
});
@@ -195,8 +228,10 @@
icon: 'success'
});
replyContent.value = '';
// 重新加载详情
await loadDetail();
// 重新加载详情和对话
await loadDetail({
showLoading: false
});
} else {
uni.showToast({
title: res.msg || $t('feedback.replyFailed'),
@@ -217,9 +252,9 @@
// 获取状态文本
const getStatusText = (status) => {
const statusMap = {
'processing': $t('feedback.processing'),
'completed': $t('feedback.completed'),
'pending': $t('feedback.pending')
'pending': $t('feedback.pending'),
'in_progress': $t('feedback.processing'),
'resolved': $t('feedback.completed')
};
return statusMap[status] || $t('feedback.pending');
};
@@ -227,9 +262,9 @@
// 获取状态样式类
const getStatusClass = (status) => {
const classMap = {
'processing': 'status-processing',
'completed': 'status-completed',
'pending': 'status-pending'
'pending': 'status-pending',
'in_progress': 'status-processing',
'resolved': 'status-completed'
};
return classMap[status] || 'status-pending';
};
@@ -270,14 +305,17 @@
// 获取图片列表（支持字符串或数组）
const getImageList = (item) => {
if (!item || !item.picturePath) return [];
if (Array.isArray(item.picturePath)) return item.picturePath;
if (typeof item.picturePath === 'string') {
// 如果是逗号分隔的字符串，拆分为数组
if (item.picturePath.includes(',')) {
return item.picturePath.split(',').filter(img => img.trim());
if (!item) return [];
const pictureSource = item.pictureUrls ?? item.picturePath;
if (!pictureSource) return [];
if (Array.isArray(pictureSource)) {
return pictureSource.filter(img => !!img);
}
if (typeof pictureSource === 'string') {
if (pictureSource.includes(',')) {
return pictureSource.split(',').map(img => img.trim()).filter(img => img);
}
return [item.picturePath];
return pictureSource.trim() ? [pictureSource.trim()] : [];
}
return [];
};
@@ -362,6 +400,17 @@
}
}
// 标题
.title-section {
margin-bottom: 16rpx;
.title-text {
font-size: 32rpx;
font-weight: 600;
color: #111;
}
}
// 问题描述
.content-section {
margin-bottom: 20rpx;
@@ -374,6 +423,28 @@
}
}
// 联系方式
.contact-section {
display: flex;
align-items: center;
margin-bottom: 20rpx;
padding: 16rpx;
background: #fafafa;
border-radius: 12rpx;
.contact-label {
font-size: 24rpx;
color: #999;
margin-right: 16rpx;
}
.contact-value {
font-size: 28rpx;
color: #333;
font-weight: 500;
}
}
// 图片区域
.image-section {
margin-bottom: 20rpx;
pages/feedback/index.vue
+63 -71
View File
@@ -71,15 +71,11 @@
onLoad
} from "@dcloudio/uni-app"
import {
URL,
appid
} from '../../config/url'
addUserFeedback
} from '../../config/api/feedback'
import {
uploadOssResource
} from '../../config/api/user'
import {
addUserFeedback
} from '../../config/api/feedback'
import {
useI18n
} from '@/utils/i18n.js'
@@ -113,7 +109,6 @@
const description = ref('')
const images = ref([])
const contact = ref('')
const apiUrl = URL
// 方法
const selectType = (index) => {
@@ -124,29 +119,10 @@
const chooseImage = () => {
uni.chooseImage({
count: 3 - images.value.length,
success: async (res) => {
console.log(res);
success: (res) => {
// 直接保存本地路径，不上传
const toUpload = res.tempFilePaths || []
for (const localPath of toUpload) {
// 先追加本地预览，再上传并替换为远程URL
images.value.push(localPath)
try {
const remoteUrl = await uploadOssResource(localPath)
const idx = images.value.indexOf(localPath)
if (idx !== -1) {
images.value.splice(idx, 1, remoteUrl)
}
} catch (e) {
const idx = images.value.indexOf(localPath)
if (idx !== -1) {
images.value.splice(idx, 1)
}
uni.showToast({
title: '图片上传失败',
icon: 'none'
})
}
}
images.value.push(...toUpload)
}
})
}
@@ -187,52 +163,68 @@
paramsType.value = 'suggestion'
}
// 构建反馈数据
const feedbackData = {
type: paramsType.value,
content: description.value,
phone: contact.value,
picturePath: images.value[0]
}
try {
// 显示上传进度
uni.showLoading({
title: $t('feedback.uploading') || '上传中...',
mask: true
})
uni.request({
url: `${apiUrl}/app/feedback/add`,
method: 'POST',
data: feedbackData,
header: {
'Content-Type': 'application/json',
'appid': appid,
'Authorization': 'Bearer ' + uni.getStorageSync('token'),
'Clientid': uni.getStorageSync('client_id')
},
dataType: 'json',
success: (res) => {
// 兼容后端返回 { code: 200 } 或 HTTP 200 情况
if ((res.statusCode === 200) && ((res.data && res.data.code === 200) || res.data ===
true || res.data?.success === true)) {
uni.showToast({
title: $t('feedback.submitSuccess'),
icon: 'success'
})
setTimeout(() => {
uni.navigateBack();
}, 1500);
return
// 先逐步上传所有文件到OSS
const files = []
if (images.value.length > 0) {
for (let i = 0; i < images.value.length; i++) {
const filePath = images.value[i]
try {
const remoteUrl = await uploadOssResource(filePath)
files.push(remoteUrl)
} catch (err) {
console.error(`文件 ${i + 1} 上传失败:`, err)
uni.hideLoading()
uni.showToast({
title: $t('feedback.imageUploadFailed'),
icon: 'none'
})
return
}
}
}
// 构建反馈数据
const feedbackData = {
type: paramsType.value,
content: description.value,
phone: contact.value,
files: files
}
// 调用API提交反馈（使用 hideLoading 避免重复显示loading）
const res = await addUserFeedback(feedbackData)
uni.hideLoading()
// 处理响应
if (res && (res.code === 200 || res === true || res?.success === true)) {
uni.showToast({
title: (res.data && (res.data.msg || res.data.message)) || $t(
'feedback.submitFailed'),
icon: 'none'
title: $t('feedback.submitSuccess'),
icon: 'success'
})
},
fail: (err) => {
console.error('feedback request failed:', err)
setTimeout(() => {
uni.navigateBack();
}, 1500);
} else {
uni.showToast({
title: $t('error.networkError'),
title: (res && (res.msg || res.message)) || $t('feedback.submitFailed'),
icon: 'none'
})
}
})
} catch (err) {
console.error('feedback submit failed:', err)
uni.hideLoading()
uni.showToast({
title: $t('error.networkError') || '网络错误，请重试',
icon: 'none'
})
}
}
</script>
@@ -365,8 +357,8 @@
flex-wrap: wrap;
.upload-item {
width: 200rpx;
height: 200rpx;
width: 180rpx;
height: 180rpx;
margin-right: 20rpx;
margin-bottom: 20rpx;
position: relative;
@@ -394,8 +386,8 @@
}
.upload-btn {
width: 200rpx;
height: 200rpx;
width: 180rpx;
height: 180rpx;
background: #f5f5f5;
border-radius: 10rpx;
display: flex;
pages/feedback/list.vue
+16 -10
View File
@@ -104,17 +104,23 @@
},
status: ''
},
{
get text() {
return $t('feedback.pending')
},
status: 'pending'
},
{
get text() {
return $t('feedback.processing')
},
status: 'processing'
status: 'in_progress'
},
{
get text() {
return $t('feedback.completed')
},
status: 'completed'
status: 'resolved'
}
]);
@@ -145,8 +151,8 @@
loading.value = true;
const status = statusTabs[currentTab.value].status;
const params = {
page: currentPage.value,
size: pageSize.value
pageNum: currentPage.value,
pageSize: pageSize.value
};
if (status) {
params.status = status;
@@ -205,9 +211,9 @@
// 获取状态文本
const getStatusText = (status) => {
const statusMap = {
'processing': $t('feedback.processing'),
'completed': $t('feedback.completed'),
'pending': $t('feedback.pending')
'pending': $t('feedback.pending'),
'in_progress': $t('feedback.processing'),
'resolved': $t('feedback.completed')
};
return statusMap[status] || $t('feedback.pending');
};
@@ -215,9 +221,9 @@
// 获取状态样式类
const getStatusClass = (status) => {
const classMap = {
'processing': 'chip-processing',
'completed': 'chip-completed',
'pending': 'chip-pending'
'pending': 'chip-pending',
'in_progress': 'chip-processing',
'resolved': 'chip-completed'
};
return classMap[status] || 'chip-pending';
};