We are well aware of the importance of personal information to you and will do our best to protect your personal information security. Please carefully read and understand this Privacy Policy before using {{ brandName }} services.
I. Scope of Application
This policy is formulated and published by {{ companyName }} and applies to {{ brandName }} mini program and its shared fan rental services. "We" in this text specifically refers to {{ companyName }}, and we will process your personal information in accordance with the principles of legality, legitimacy, and necessity.
II. Information We Collect
2.1 Account information: WeChat login identifier (such as openId/unionId), nickname and avatar (with your authorization), mobile phone number (obtained through WeChat after your authorization).
2.2 Order and device information: rental records, usage duration, fees, return points, device status, abnormal records, etc.
2.3 Location and outlet information: used to find nearby outlets and navigation after your authorization, and will not be obtained without authorization.
2.4 Log information: To ensure service security and stability, we may record operation logs, network requests, and error information.
III. Purpose of Information Use
3.1 Provide core functions: identity verification, deposit-free rental (WeChat Payment Score assessment), order billing and settlement, customer service and after-sales.
3.2 Security risk control: prevent fraud, violations and risk control; ensure system and device security.
3.3 Product optimization: statistics and analysis to improve experience (conducted after de-identification/anonymization).
IV. WeChat Payment Score and Payment
4.1 To implement deposit-free rental, we will conduct necessary data interaction with WeChat Payment Score (such as credit assessment results and order settlement). Related data processing follows the rules of WeChat Pay and WeChat Payment Score.
4.2 If you fail the assessment, pre-authorization or deposit processing may be required, subject to page prompts.
V. Sharing, Transfer and Public Disclosure
5.1 We will not sell your personal information to third parties.
5.2 When realizing necessary functions, we may share necessary information with partners (such as payment and logistics service providers), and require them to protect your information according to standards not lower than this policy.
5.3 In case of transfer due to merger, division, reorganization or bankruptcy liquidation, we will require the new holder to continue to be bound by this policy, otherwise we will obtain your consent again.
5.4 Only in circumstances such as laws and regulations or regulatory requirements, litigation dispute handling, protection of personal and property safety, etc., may disclosure be made in accordance with the law.
VI. Information Storage and Security
6.1 Storage location: Your personal information is in principle stored within the territory of the People's Republic of China. If cross-border transmission is required, we will comply with laws and regulations and obtain your consent.
6.2 Storage period: the shortest period necessary to achieve the purpose. After expiration, it will be deleted or anonymized, except as otherwise provided by laws and regulations.
6.3 Security measures: We adopt measures such as encrypted transmission, access control, minimized authorization, monitoring and auditing to protect the security of your information.
VII. Your Rights
7.1 Access and correction: You can access or correct some information through "My-Personal Information/Support".
7.2 Deletion and withdrawal of consent: When meeting legal requirements and necessary conditions such as account settlement and dispute handling, you can apply for deletion or withdrawal of authorization; some functions may not be available after withdrawal.
7.3 Account cancellation: After meeting the conditions and completing fee settlement, device return, and dispute handling, you can apply for account cancellation.
VIII. Protection of Minors
8.1 Minors should use the service under supervision. We will not knowingly collect unnecessary personal information of minors.
IX. Policy Updates and Notifications
9.1 We may update this policy due to function iteration and changes in laws and regulations. Important changes will be notified through mini program announcements or in-app messages. Continued use after update is deemed as your consent.
X. Contact Us
10.1 You can contact us through "My-Customer Service" to exercise the aforementioned rights or raise questions about this policy.